Sherry Lukow is Director of Customer Service Training with DSG Associates.
Based in the GTA, Sherry is a seasoned leader with over 20 years of Customer Service expertise within a Corporate Learning & Development environment. Additionally, Sherry has 10+ years of driving cost efficiencies and improving operational effectiveness that exceed performance standards within Contact Centre environments.
Gabriella O’Rourke is a Sales & Marketing specialist focused on transforming the growth capabilities of complex service-oriented organisations.
She has been entrusted by the most senior executives of world-class professional services firms such as KPMG & Grant Thornton to create and execute differentiated go-to market strategies; drawing definitive lines from business strategy to revenue growth, opening new markets and cross selling to existing client relationships.
Gabriella has held progressively senior positions in Sales, Account Management, Marketing and Organisational Change Management, enabling her to bridge the alignment gap between market awareness, demand generation and the delivered client experience.
John Wilson CHRP is a seasoned Career Transition professional and coach with over 15 years of experience providing effective outplacement consultation and coaching to a diverse corporate client base and their terminating employees.
As President of John T. Wilson & Associates, John provides comprehensive one-on-one career transition support programs to clients at the mid/senior management, professional and executive levels.
His direct industry experience incorporates working with corporate clients from the Canadian Banking and Trust industry, and the Pharmaceutical, Insurance, Electronics, Mining, Funds Management, Telecommunications and Real Estate sectors. He has also done work with the Legislative Assembly of Ontario.
Alastair Mills-McEwan ISEB specializes in working with clients to deliver sustainable performance improvements through the re-alignment of people, processes and technology, and the effective management of business change through projects.
Alastair has substantial experience of helping major clients achieve cost leadership and business advantage through the development and implementation of new operational strategies. As an experienced project and program manager, Alastair is also exceptionally well placed to ensure that the solutions he develops with his clients are practical and implementable not sterile, textbook approaches.
David Gray MBA www.davidgraycoach.com and careerperformance.net works with executives as a leadership coach in a strategic advisory capacity. He can be contacted at
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Additionally, David advises individuals in senior and middle management who are in process of redefining their careers.
Sandra Bobkin MEd is President of Performance Edge Services, a consulting firm specializing in coaching, emotional intelligence and performance development.
Sandra assists individuals in understanding the impact of their behaviour on relationships and performance both at work and in life. She has more than 15 years of private and public sector experience in a variety of learning, leadership and management roles. This includes service in the retail, financial and health care industries.
David Moulton MA has created and implemented a variety of marketing and sales plans in several different industries and has measurably improved revenues and profits for his clients.
During his career, Mr. Moulton has had the responsibility for a number of multi-million dollar business development opportunities and has successfully concluded a significant number of them.
Dave Newby BBA is an internationally experienced entrepreneur with years of sales, management and training experience, Dave is also a Certified Master Coach.
A finalist in Ottawa Business Achievement Awards, 2008, Dave works with business leaders and their teams to help them drive revenue in any economy.
Wally Schaly is Senior Sales Training Consultant with DSG Associates.
Based in the GTA, Wally is a seasoned executive with over 25 years sales and management experience including as an automotive systems Dealer Principal.
For the past 18 years Wally has specialized in packaging equipment and consumables. He is consistently one of the top earning salespeople in the industry.
